RETURNS & REFUND POLICY

At fdcfdcwf.com, customer satisfaction is important to us. If your purchase doesn’t work out, we’re here to help.

60-Day Return Policy (United States)

We offer free returns within 60 days of delivery for orders shipped within the United States.

To be eligible for a return:

Items must be returned within 60 days of delivery
Items must be unused, unwashed, and in original condition
All original tags, labels, and packaging must be intact
Sale or promotional items must be returned within 21 days, unless marked as final sale

How to Start a Return

Contact our customer support team via email or live chat to request a return.
Once approved, you will receive a prepaid return shipping label by email.
Securely pack the item and attach the return label.
Drop off the package at a USPS-authorized drop-off location.
After we receive your return, your refund will be processed within 5–7 business days.

Exchanges

Free exchanges are available.
No additional shipping fees will be charged for exchanges.
To request an exchange, please contact us via email or live chat.
Replacement items will be shipped after the returned item is received and processed.

Refunds

Refunds are issued to the original payment method
Processing time: 5–7 business days after the return is received
Original shipping fees are non-refundable, unless the return is due to an error on our part

Non-Returnable Items

Some items may be marked as final sale and are not eligible for return or refund. This will be clearly stated at the time of purchase.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos. We will resolve the issue as quickly as possible.

International Orders

At this time, customers outside the United States are responsible for return shipping costs.

Returned packages should be clearly marked as “Returned Goods”. We recommend using a trackable shipping service, as we are not responsible for lost returns.

Returns & Exchanges